We take happiness seriously
Learn what you can expect during your next visit and be sure to check back here as information is updated often.
Click here to see the changes we've put in place along with our additional terms of entry.
As directed by the Victorian Government, wearing a mask remains recommended. We strongly recommend wearing a mask if you are unable to physically distance, such as within enclosed areas and entry or exit points.
Stay Home if Unwell
Stay home if you feel any symptoms of illness. Visit us when you are well again. Please contact us should you need to amend your booking.
Before leaving home, please check our website and social media pages for the latest information.
We make it compulsory for visitors to use hand sanitiser before entering. Hand sanitiser is provided at the entrance and exit – and in several other locations around the centre.
Give Some Space
Keep your distance from all other groups throughout your visit and ensure you are practising social distancing at all times.
Keeping It Clean
We have increased our cleaning and disinfecting routines throughout the day, which seek to disinfect high-frequency touch points with hospital-grade disinfectants.
Have some questions?
You can find our FAQs here!
Handy to Know
At Rabbit Hole we always want your visit to be as enjoyable as possible, whatever your plans. Gathered below is some useful information on where to find things such as toilets, nursery rooms or lost property.
Come and join us on a journey to wonderland!